Fintech: who are you in your customer’s journey?
Every digital transformation takes into account the customer journey to understand the moment of greatest positive impact that your...
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Xdesign
transformyour experience
FOCUSED ON CONCEPTION AND NEW APPROACHES TO ITS
DIGITAL CHANNELS
Âncora 1
transform
our way ofto transform
Purpose
Build digital services truly centered around our customers' user experience and customer relationships.
core
Deliver fast and effective prototyping by applying experience conceptsjourney mapon new digital channels.
Target
Develop digital products that make people's lives easier and smarter.
experience
deliverablesin a project or independently
DISCOVERY
. Desk Surveys
. User Interviews
. Expert Analysis
. Audience Analysis
PRODUCT CONCEPT
. Journey Maps
. prototype flow
. Low fidelity Prototype
. Usability Tests
INTERFACE
DESIGN
. Userflow - High Quality;
. High Fidelity Prototype
. PNG Files - High Quality
. open files
. DSM Assets.
USER TEST
Choose your Team, Stakeholders or User Groups to Test or QA analysis.
IT DEV or
HAND OFF
All support to transfer project and documentation for Developers.
Build, API's, Integration and Dev's;
Deploy and Evolution Plan.
Metodologia
Methodology agileapplied
Our process integratessquadson the mats ofproduct design, with strategic and operational support, even before the stages ofprototypingIt ishandoffwith development teams.
Tone on Tone
who doesthe unit of Xdesign
Fernando Estanislau
Head of Concept
UI Designer of the first Internet Banking in the country, the first investment marketplace - ShopInvest, ShopFácil marketplace, App's, Portals and many other digital projects. Currently he also works on Conception, Discovery and management of Tritone's UX/UI Squads.
“We consider everything that can improve the points of contact between brands and their audience, such as: context, journey and digital transformation, with analysis of trends and behaviors, to propose revision and new connections and approaches. We are digital first, we apply human-centered design, we consider the omni channel, design system and experience applied by UX/UI in our projects.”
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